Everything Plumbing,
Done Right.

From routine maintenance to complex repairs, we handle all plumbing needs for Lubbock homeowners. We treat your home with care and respect — clean, professional, and done right the first time.

• Faucet & fixture repair
• Toilet repair & replacement
• Whole-home inspections
• Preventive maintenance plans

We understand that downtime costs money. Our commercial plumbing team works efficiently to minimize disruption to your business operations, from restaurants and retail to office buildings and warehouses.

• Minimal business disruption
• Code-compliant installations
• Scheduled maintenance contracts
• Multi-unit and high-volume systems

Building something new? We partner with contractors and developers across the South Plains to deliver precise, code-compliant plumbing rough-ins and finish work on schedule and on budget. From single-family residential builds to large-scale commercial projects, Pure Flow Aqua shows up on time, coordinates directly with your GC, and delivers clean, inspected work that keeps your project moving.

• Residential new construction — single family & custom homes
• Commercial builds — retail, office, restaurant & industrial
• Full rough-in: supply, drain, waste & vent
• Finish plumbing: fixtures, trim & final connections
• Coordination with general contractors & inspectors
• Code-compliant work with permit documentation
• Underground slab plumbing & under-slab drain systems
• Multi-unit residential & apartment construction

Slow drains and stubborn clogs are no match for our professional-grade equipment. We clear blockages fast and thoroughly — kitchen drains, bathroom drains, main sewer lines, and everything in between. From electric drain machines to full hydro-jetting, we bring the right tool for every clog.

• Residential & commercial drains
• Main sewer line clearing
• Electric drain machine & cable auger service
• Hydro-jetting for heavy grease & root blockages
• Root intrusion removal
• Kitchen, bathroom & floor drain clearing
• Same-day service available
• Camera inspection available to confirm clear line
• Preventive drain maintenance programs
• Odor elimination & bio-enzyme drain treatment
• Multi-unit & apartment building drain service
• Emergency drain clearing — 24/7, no extra charge

High-pressure water jetting is the most powerful drain cleaning method available — and the only one that truly restores a pipe to like-new condition. While a drain snake punches a hole through a clog, hydro-jetting scours the entire pipe wall at up to 4,000 PSI, blasting away years of grease buildup, mineral scale, sand, silt, and root intrusion that a cable auger simply cannot remove. The result is a pipe that flows like new — not just temporarily cleared, but genuinely clean.

• Up to 4,000 PSI cleaning power
• Removes grease, scale, roots & mineral buildup
• Restores full pipe diameter — not just a punched hole
• Safe for cast iron, PVC, clay & most pipe materials
• Commercial kitchens, grease traps & sewer mains
• Residential main lines & recurring clog elimination
• Pre-lining pipe prep for pipe rehabilitation
• Camera inspection before & after available

Your water heater works harder than any other appliance in your home — heating water for showers, dishes, laundry, and more, every single day. When it fails, it fails fast. Pure Flow Aqua installs, repairs, and replaces all types of water heaters — traditional tank, tankless, gas, and electric — with same-day service available and quality brands you can trust. A properly maintained water heater runs up to 22% more efficiently and can last 5–7 years longer than a neglected unit. Lubbock's notoriously hard water is especially hard on water heaters — we know exactly what your unit is up against and how to protect it.

• Tank & tankless systems — gas & electric
• Same-day installation & replacement
• Energy-efficient models — reduce bills by up to 40%
• Tankless conversion — endless hot water, lower energy cost
• Anode rod inspection & replacement
• Sediment flush & annual maintenance
• Expansion tank installation — required by code on closed systems
• Pressure relief valve testing & replacement
• All major brands: Rheem, Bradford White, AO Smith, Rinnai, Navien
• Hard water protection & water softener coordination

Your old tank water heater is working against you every single day — even when nobody is home. It heats 40–80 gallons of water around the clock, 24 hours a day, 365 days a year, whether you need it or not. That's called standby heat loss, and it accounts for up to 30% of your water heating bill — money straight down the drain. A tankless water heater eliminates that waste entirely. It heats water only when you turn on the tap, delivering an endless supply of hot water on demand at up to 40% lower energy cost. No tank to rust, no pilot light burning all night, no cold showers when the whole family is home. Just instant, continuous hot water — for 20+ years.

• Endless hot water — never runs out, even with simultaneous use
• Up to 40% more energy efficient than traditional tank units
• Eliminates standby heat loss — only heats water when you need it
• Wall-mounted — frees up closet, garage & utility room space
• Lifespan of 20–25 years vs. 8–12 for tank heaters
• Gas & electric models — Rinnai, Navien, Rheem, Noritz & more
• Federal tax credit eligible — up to 30% back on qualifying units
• Whole-home & point-of-use models available

A hidden leak doesn't announce itself — it quietly destroys drywall, rots framing, grows mold, and drives up your water bill for months before you notice. The EPA estimates that household leaks waste nearly 1 trillion gallons of water nationwide each year, and the average home loses 10,000 gallons annually to leaks alone. Pure Flow Aqua uses advanced acoustic, thermal, and pressure-based detection technology to pinpoint leaks behind walls, under slabs, and underground — without tearing apart your home to find them.

• Acoustic leak detection — hear what you can't see
• Thermal imaging for hidden moisture behind walls
• Slab leak detection & repair
• Underground water & gas line locating
• Non-invasive — minimal demolition
• Irrigation & pool leak detection
• Water meter analysis to confirm active leaks
• Full written report with findings

Your home's plumbing is a network of pipes that quietly works behind every wall, under every floor, and beneath your foundation — until it doesn't. Low water pressure that used to be strong, water bills that keep creeping up, discolored water from the tap, or a warm spot on your slab floor are all signs that something is wrong inside your pipes. Aging galvanized steel corrodes from the inside out, slowly strangling your water flow and leaching rust into your water supply. Polybutylene and Kitec pipes fail without warning, often flooding walls and ceilings before you know there's a problem. Slab leaks — pipes that burst or corrode beneath your concrete foundation — can silently erode your foundation for months before surfacing. Pure Flow Aqua diagnoses and repairs every type of pipe problem, from a single cracked fitting to a full whole-home repipe, using the right materials and methods for your home's specific needs.

Slab Leak Repair — Before & After

SLAB OPENED — PIPE EXPOSED

REPAIRED & RESTORED

Minimal demolition · Targeted access · Concrete patched same day

• Slab leak detection, rerouting & repair
• Low water pressure diagnosis & restoration
• Galvanized, polybutylene & Kitec pipe replacement
• Copper, PEX & PVC installation — all materials
• Whole-home water line repiping
• Sewer line repair & replacement
• New gas line installation & repair
• Pinhole leak & corroded fitting repair
• Water line rerouting around problem areas
• Warranty on all materials & labor

If your home was built between 1995 and 2007, there's a real chance it contains Kitec piping — and if it does, you are living with a ticking clock. Kitec was sold as a revolutionary flexible pipe system, installed in hundreds of thousands of Texas homes. It was later discovered that Kitec's brass fittings dezincify under normal water conditions, becoming brittle and cracking without warning — often flooding walls, ceilings, and floors before anyone knows there's a problem. Texas law now requires its replacement. Pure Flow Aqua specializes in full whole-home repiping using modern PEX pipe — completing most jobs in 1–2 days with minimal wall damage, competitive pricing, and a full warranty on every inch of pipe we install.

Known Failure Risk

⚠️ Do you have orange & blue pipe with brass fittings in your home?

This is Kitec pipe — Texas law requires replacement. It fails without warning.

KITEC — REPLACE NOW

PEX — 50-YEAR SOLUTION

Competitive pricing · Free quote · Most jobs done in 1–2 days

• Kitec pipe replacement — legally required in Texas
• Full water, gas & drain re-pipe
• Modern PEX installation — 50-year lifespan
• Competitive, upfront pricing — no surprises
• Most whole-home repipes completed in 1–2 days
• Minimal wall damage — small access holes only
• Realtor & property manager friendly scheduling
• Full documentation package for home sales
• Vacation rental & short-term rental turnovers
• Warranty on all materials & labor

Most plumbing problems are invisible — hidden inside walls, buried under slabs, or running deep underground where no one can see them. Guessing what's wrong means tearing things apart unnecessarily, paying for repairs that don't fix the actual problem, or missing a serious issue entirely until it becomes a catastrophe. A high-definition sewer camera inspection eliminates the guesswork completely. We feed a flexible, waterproof HD camera directly into your pipes and watch live footage of exactly what's happening inside — blockages, root intrusion, cracks, collapsed sections, grease buildup, offset joints, and pipe deterioration — all in real time, all on screen, all documented for you. Pure Flow Aqua uses professional-grade camera equipment to inspect sewer lines, drain lines, and water mains for homeowners, buyers, sellers, property managers, and commercial facilities throughout Lubbock and West Texas.

• HD live-feed video of pipe interior
• Sewer main & drain line inspections
• Root intrusion, cracks & collapse detection
• Grease buildup & blockage location
• Pre-purchase home & property inspections
• Post-repair verification inspections
• Rental property & multi-unit inspections
• Commercial facility drain inspections
• Digital report & video recording provided
• Pinpoint location marking for targeted repairs

Every time you turn on your tap, you trust that the water coming out is clean and safe. Backflow contamination silently threatens that trust. When water pressure drops — during a water main break, heavy fire suppression use, or a sudden surge — water can reverse direction and pull contaminants from irrigation systems, swimming pools, wells, or industrial equipment directly back into the public drinking supply. You can't see it, smell it, or taste it until it's too late. A properly installed and annually inspected backflow preventer or RPZ (Reduced Pressure Zone) assembly is the only reliable barrier between your family's drinking water and whatever is in your yard, pool, or sprinkler lines. Pure Flow Aqua installs, repairs, and certifies backflow devices for residential and commercial properties throughout Lubbock — keeping your water safe, your family protected, and your property in full compliance with city code.

• Backflow preventer installation — all types & sizes
• RPZ assembly installation, repair & rebuild
• Certified annual inspections — city code required
• Compliance documentation & city filing
• Required for wells, pools, irrigation & fire suppression
• Freeze protection enclosures for West Texas winters
• Emergency service for failed or leaking assemblies
• Yearly maintenance plans — we track your due date

For the millions of Texas homes and businesses not connected to a municipal sewer system, a properly designed and installed septic system is essential for protecting your family, your property, and the environment. Pure Flow Aqua proudly offers complete septic installation solutions throughout Lubbock and West Texas. We serve as your single point of contact from consultation through project completion, coordinating every phase of your project to provide a smooth, professional experience. All regulated septic installation work is performed by a Texas Licensed On-Site Sewage Facility (OSSF) Installer in accordance with applicable Texas regulations. Our customers receive the convenience of working with one trusted company while knowing their septic installation is completed by qualified licensed professionals.

• Complete Septic Installation Solutions
• Site Consultation & Soil Analysis, Perc Testing & Site Evaluation
• System Design Coordination
• Permit Assistance & Documentation
• Location Mapping
• Excavation Coordination
• New Septic System Installation
• Aerobic & Conventional Septic System Installation Coordination
• Final Inspection Coordination
• Licensed Septic System Evaluations
• Pre-Purchase Septic Inspections
• Drain Field Evaluations
• Troubleshooting Drain Issues
• Permit & Regulatory Coordination

Every commercial kitchen that connects to a municipal sewer system is required by law to have a properly sized, functioning grease trap — and for good reason. Fats, oils, and grease (FOG) poured down a drain don't just disappear. They cool, solidify, and coat the inside of your pipes and the city's sewer lines, causing blockages that can shut down your kitchen, trigger city fines, and result in raw sewage backups. A properly installed grease trap intercepts FOG before it ever reaches the sewer, keeping your kitchen compliant, your drains flowing, and your health inspection scores clean. Pure Flow Aqua sizes, supplies, and installs grease traps for restaurants, cafeterias, food trucks, school kitchens, and commercial food service facilities of all sizes — and we do it right the first time.

• New grease trap sizing, supply & installation
• Code-compliant placement per city & health dept. requirements
• Compliance documentation provided
• Restaurants, cafeterias, food trucks & institutional kitchens
• Indoor under-sink traps & outdoor in-ground interceptors
• Grease trap inspection & condition assessment
• Coordination with health department inspectors
• Emergency service for failed or overflowing traps
• Pump-out scheduling coordination & service log documentation
• Replacement & upgrade of undersized or failing traps

Vacant units cost money. Plumbing problems that linger between tenants — dripping faucets, slow drains, running toilets, broken fixtures — add up fast and drive down your property's value. Pure Flow Aqua is the go-to plumbing partner for Lubbock landlords and property managers. We offer priority scheduling, same-day turnaround on most repairs, and detailed service reports so you always know exactly what was done and what it cost. Whether you manage one rental home or a portfolio of multi-unit properties, we keep your units rent-ready and your tenants happy.

• Priority scheduling — we work around tenant availability
• Same-day turnaround on most repairs to minimize vacancy
• Detailed written service reports for every visit
• Faucet, fixture & toilet repair and replacement
• Drain cleaning & clog removal between tenants
• Water heater inspection, repair & replacement
• Multi-unit apartment & duplex service
• Preventive maintenance plans for property managers

A bathroom or kitchen remodel is only as good as the plumbing behind it. New tile, new cabinets, and new fixtures mean nothing if the supply lines leak, the drain backs up, or the shower valve fails six months later. Pure Flow Aqua handles all the rough-in and finish plumbing for bathroom and kitchen renovations — from relocating supply and drain lines to installing new showers, tubs, sinks, and fixtures with precision. We coordinate directly with your contractor or GC, show up on schedule, and do clean, code-compliant work that makes your renovation last. Whether you're replacing a damaged shower fixture or doing a full gut remodel, we're the plumbing crew that gets it done right.

• Shower & tub fixture removal and replacement
• Damaged valve, cartridge & diverter repair
• Supply & drain line relocation for remodels
• New shower pan, tub & enclosure rough-in
• Kitchen sink, faucet & dishwasher line installation
• Toilet relocation & new rough-in
• Full coordination with GC & tile contractors
• Code-compliant work with permit documentation

Your backyard is an extension of your home — and the right outdoor features don't just look incredible, they add measurable value to your property. A professionally installed outdoor kitchen, natural gas fire pit, or waterfall-to-pond water feature can increase your home's resale value by 10–20% while transforming how you use your outdoor space. Pure Flow Aqua handles all the plumbing and gas work behind these features — from running dedicated gas lines for outdoor kitchens and fire pits to installing recirculating pump systems for waterfalls, fountains, and koi ponds. We work alongside your landscaper or contractor, or we can handle the full project ourselves. Every installation is permitted, code-compliant, and built to last in the West Texas climate.

• Natural gas fire pit & fire feature connections
• Outdoor kitchen gas lines, water supply & drain
• Waterfall-to-pond recirculating pump systems
• Decorative fountain & water feature plumbing
• Hot tub & spa water and gas connections
• Sauna & steam room plumbing installations
• Patio & pergola gas line rough-in
• Permitted, code-compliant work on every job

From new pool installations to repairs and equipment upgrades, we handle all pool plumbing needs. Pumps, filters, heaters, and return lines — installed and serviced by licensed professionals. We also design and install the luxury water and fire features that turn a standard pool into a resort-style backyard experience: fire-and-water features, lighted deck jets, grottos, vanishing edges, and more.

• New pool plumbing installation — residential & commercial
• Pump, filter & heater connections
• Leak repair & pool repiping
• Fire-and-water feature plumbing & gas line connections
• Lighted deck jets, bubblers & laminar flow features
• Grotto & waterfall plumbing
• Vanishing edge & infinity pool overflow systems
• Spa spillover & hot tub connections
• Automated pool equipment plumbing
• Freeze protection & winterization

Lubbock's water is some of the hardest in Texas — loaded with calcium, magnesium, and dissolved minerals that leave scale on your fixtures, shorten the life of your appliances, dry out your skin and hair, and make your water taste and smell less than ideal. Pure Flow Aqua installs and services complete water treatment systems — water softeners, whole-home conditioners, reverse osmosis drinking water systems, and Wi-Fi enabled smart leak detectors with automatic shutoff valves. We protect your home from the inside out: better water quality for your family, longer life for your appliances, and 24/7 protection against catastrophic water damage.

• Whole-home water softener installation & service
• Water conditioning systems — salt-free & salt-based
• Reverse osmosis drinking water systems — under sink & whole home
• Monthly service plans — filter changes, salt refills & inspections
• Wi-Fi enabled smart leak detectors with auto-shutoff
• Real-time smartphone alerts for any detected moisture
• Automatic main line shutoff — stops flooding in under 1 second
• Hard water scale removal & appliance protection
• Water quality testing & analysis
• Protects water heaters, washing machines, dishwashers & more

Keep your lawn and landscaping lush, green, and thriving year-round with a professionally designed and installed irrigation system. We design, install, and service underground sprinkler systems for residential and commercial properties — efficient, code-compliant, and built to last. A properly designed irrigation system doesn't just water your lawn — it protects your landscaping investment, conserves water, and gives you the freedom to enjoy a beautiful yard without the daily effort.

• Full system design & installation
• Underground sprinkler lines & head placement
• Smart timer, zone controls & Wi-Fi controllers
• Drip irrigation for flower beds, trees & shrubs
• Backflow preventer — required & included
• Seasonal startup & winterization
• System repairs, head replacements & zone additions
• Water-efficient rotary & MP rotator heads

You deserve more than a shower — you deserve a daily retreat. Pure Flow Aqua designs and installs complete spa and steam bathroom systems that transform your bathroom into a personal wellness sanctuary. From steam generators and rainfall showerheads to body jets and chromotherapy lighting connections, we handle all the plumbing rough-in, supply lines, drain work, and steam generator installation so your spa bathroom performs flawlessly for years to come.

• Steam generator installation & plumbing connections
• Rainfall & multi-function showerhead systems
• Body jet & spa shower rough-in
• Soaking tub & freestanding tub supply and drain
• Heated floor supply line coordination
• Chromotherapy & aromatherapy system plumbing
• Bench & niche drain rough-in
• Full coordination with tile & remodeling contractors

Your dog deserves a proper bath — and so do you deserve a proper place to give one. Pure Flow Aqua installs dedicated indoor dog wash stations with hot and cold water supply, floor drains, and elevated tub connections that make bath time easy, clean, and stress-free for both of you. No more wrestling a wet dog in your bathtub or dragging the hose outside in January. A purpose-built dog wash station keeps the mess contained, the water the right temperature, and your back from aching.

• Hot & cold water supply line installation
• Dedicated floor drain rough-in
• Elevated tub supply & drain connections
• Handheld sprayer & mixing valve installation
• Laundry room, mudroom & garage installations
• Anti-scald mixing valve for pet safety
• Waterproof wall supply connections
• Coordination with cabinetry & tub suppliers

Wash your car at home like a pro — any time of year, in any weather. Pure Flow Aqua installs complete home car wash systems in your garage or driveway, including hot and cold water hose bibs, floor drains, and a full Deionization (DI) system for a spot-free rinse that leaves your paint flawless. In West Texas winters, cold water alone won't cut it — our heated hose bib installations mean you can wash your car comfortably even on the coldest January days. The DI system removes dissolved ions and minerals from the final rinse water, eliminating water spots entirely — the same technology professional detailers use.

• Hot & cold water hose bib installation
• Garage floor drain rough-in & installation
• Complete Deionization (DI) spot-free rinse system
• DI resin tank & filter housing installation
• Heated supply line for cold-weather washing
• Pressure washer supply line connection
• Wall-mounted hose reel supply connections
• TDS meter connection for DI resin monitoring